D-Link DVX-2000MS-10 VoiceCenter IP Phone System

D-Link Updated: 2008-10-06 RSS
D-Link DVX-2000MS-10 VoiceCenter IP Phone System

What is VoiceCenter™?
D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is an IP-based phone system designed for small to medium-sized businesses (SMB) with support for up to 50 users. VoiceCenter provides numerous advantages over traditional PSTN (analog) phone systems while retaining the reliability of PSTN phone lines for accepting inbound and making outbound calls. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to install, manage, and maintain. Rather than taking days, it only takes a short amount of time to get the phone system up and running. VoiceCenter is also portable - businesses that need to relocate offices can easily take the phone system along. In addition, while D-Link provides solid phone system hardware, the integrated Microsoft Response Point phone system software provides state-of-the-art features such as Voice-activated Dialing and Voicemail Access, Automated Attendant for routing calls, and Automatic Phone and Gateway Discovery that allows for a simplified setup process.

What is Included with DVX-2000MS-10 VoiceCenter IP Phone System?
DVX-2000MS-10 VoiceCenter IP Phone System includes one DVX-2000MS PBX/Base Unit, one DVG-3104MS PSTN Gateway, ten DPH-125MS IP Phones, and the Microsoft Response Point phone system software. There are no additional fees or licenses required to add more phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.

How Does It All Work Together?
The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software. It is also responsible for routing all inbound/outbound calls as well as internal calls. Using the Microsoft Response Point phone system software on a networked PC, the DVX-2000MS can be configured and easily managed. In addition, the software facilitates hardware setup by providing Automatic Phone and Gateway Discovery feature that automatically detects when new IP phones or PSTN gateways are connected to a network.

The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More Gateways can be added to a network to accommodate additional PSTN lines*.

The DPH-125MS IP Phone includes many standard and advanced features not found in analog phone systems. With the built-in Microsoft Response Point (RP) button, users have one-touch access to Voice-activated commands. Voice-activated Dialing is one of the Voice-activated commands that enable users to reach anyone in the company directory or their Microsoft Outlook address book by simply saying their name. Users can also transfer, park, and retrieve calls the same way. Voicemail to e-mail forwarding is another convenient feature. Installing the DPH-125MS is a breeze since there is no need to run additional Ethernet cables to desktops. This phone provides two Ethernet ports for connecting to a network and PC. Setting up new phone extensions is just as easy and only takes a few simple steps to complete.

Next-generation SMB Phone System
By building a solid, dependable hardware platform to run a powerful yet easy to use, install, and manage phone software, D-Link and Microsoft have accomplished creating the next-generation SMB phone system. D-Link VoiceCenter, a Microsoft Response Point phone system, is the clear choice for today's productivity and efficiency-minded small to medium-sized business.

Service Pack 1
Available via free download, Response Point Service Pack 1 (SP1) is a full suite of upgraded features, including seamless VoIP integration. With SP1, it is easy to use VoIP service to place external calls. By connecting to the standard public telephone system (PSTN) via your broadband Internet connection, you can improve the quality of communications while cutting costs.

Other SP1 enhancements include:

* Call status and call history features for visibility of all call activity
* New, advanced call handling options for easy transferring, parking, and dialing
* Upgraded firmware on phones and phone line adapters is available for SP1. The upgrade wizard automatically detects and provisions relevant devices
* Direct Inward Dialing (DID) numbers to better connect your employees and customers
* Voice-dial access to free directory assistance
* 64-bit compatibility